Terms of Service & Privacy Policy
Effective Date: August 11, 2026
1. Service Scope & Eligibility
- Services are intended strictly for adults aged 21 and above.
- Products are provided for lawful personal adult consumption only.
- Orders are handled via online booking, local fulfillment, and designated self-collection options.
- Product availability and pricing may update periodically without prior notice.
2. User Responsibilities
- Users are responsible for maintaining compliance with local regulations.
- Fraudulent order information, impersonation, or platform abuse is strictly prohibited.
- We reserve the right to suspend order processing where fraudulent activity or misuse is detected.
3. Privacy & Data Protection
- We collect minimal personal data strictly necessary to fulfill customer orders and support inquiries.
- Collected details may include customer name, contact phone number, delivery address, and order history.
- Personal data is processed securely under Singapore’s Personal Data Protection Act (PDPA) guidelines.
- Customer records are kept confidential and are never sold or rented to third-party commercial entities.
4. Order Fulfillment, Delivery & Refunds
- Accepted payment options include PayNow, digital transfers, USDT, and cash for self-collection.
- Islandwide doorstep delivery is available for a flat $15 fee with fast processing times.
- Self-collection options are provided at our designated Singapore fulfillment address.
- Defective or mismatched items are eligible for replacement upon prompt reporting through customer support.
5. Self-Collection & Service Location
📍 Pickup & Fulfillment Center
352C Canberra Rd, Block 352C HDB Canberra, Singapore 753352
6. Support & Enquiries
For order status updates, delivery queries, or terms clarification, please visit our Contact Us page or reach our support team directly.